The User’s Eye View: Why should you care if Google knows what you do?

Have you ever known exactly what you’re looking for, exactly the company you’re after, only to type in numerous different increasingly more desperate phrases in to Google to not find what you want? I have, and it’s very, very annoying.  Nothing makes me less likely to use a company’s services than wasting my time before […]

Information Architecture and User Experience Design

The information architecture (IA) and user experience (UX) designs are a vital part of the web site design process. The IA defines how your new web site is going to be structured, and the UX designs show how each page should be laid out. Information architecture Using the results of the relevance analysis as well […]

ClubCare

About the project Refined Practice partners created a visual identity design for a new part of the All Souls Clubhouse who help older people in Central London. Other than the colours needing to fit with existing Clubhouse branding, the brief was pretty open. The light blue is from the original branding of the clubhouse and […]

Relevance Analysis

Relevance analysis is a data-driven approach to determining what it is that your potential customers want from your business on the web, how content and the web site should be structured, and what terms and phrases should be used to appeal to your target market (this is essentially extremely detailed digital market research). Similar work […]

30 Minutes to Refine Your Website

Simple, free techniques you can use to check on the performance of your website. No technical knowledge required, just a desire to make the best of your online presence.

Never mind Facebook, connect me with your content!

I was quite interested reading the latest rant from David Mitchell as he managed to hit upon a pet hate of mine when it comes to the internet. In his article, Mitchell discusses “Visit England” and their “101 things to do before you go abroad” list. In these times of economic woe Visit England should […]

i-intelligence

About the project We worked with the team at i-intelligence to put together a multilingual website for their start-up open source intelligence company. In common with our work for many smaller businesses, as well as building and hosting a content managed website on their behalf, we also helped i-intelligence with their email and Google Apps […]

Discussing Advanced Keyword Research at IonSearch, Leeds, April ’12

A few days after Brighton SEO, Roland will also be talking on an expert panel, “Killer Keyword Research” at another conference, ionsearch on April 18th 2012. The panel features people from various parts of the world of natural search consultancy (SEO), so the discussions should be interesting. Roland will particularly be interested in discussing how […]